How are installations planned? Where do we begin?
We simply check the compatibility of your water meters remotely. You then book your installation dates and all we ask you is to guarantee easy access to the water meters.
Where will the installer place the Shayp POLY4 device?
The installer will place the Shayp device on your water-meter using either the corresponding pulse emitter or a adapted sensor.
How does the installer set up the POLY4 device?
The installer ensures that pulse emitter or sensor is placed correctly and that there is connectivity. Once it's confirmed, the device is simply connected and all the data is transferred straight to the cloud. Once the installation is done, register on app.shayp.io to create your account and you can start monitoring your consumption.
Can I install the router myself?
No. There will be a professional installation.
How long does a typical installation take?
The longest part is getting to the water meter, but the installation only takes a few minutes. You should count approximately 30 minutes between buildings that are within the same vicinity.
Do you have to cut pipes to install the System?
Not at all, our installation requires no renovations or costly adaptations: not even a Wi-Fi or power outlet is needed to install this non-invasive wireless device.
Is the Poly4 compatible with all water meters?